Cruising into Naples means your are docked very close to the city centre, as well as close to ferries that can take you to islands such as Capri. For people with mobility issues, if you can walk a bit, there is an elevator to the main floor of the port terminal.
Next, however, is walking past all the taxis lined up to offer you tours of Naples and the surrounding area. The tours offered did seem to be reasonably priced and included Pompeii, the Amalfi Coast and Naples (although most drivers did not understand that you might really like to see Naples). They really did not understand that I might just want to see things like this castle — and easy walk from the ship and where you can find the main stop of the hop on, hop off bus. If you can make it to the end of the port area, the hop on, hop off bus may run a shuttle to their main stop, Castel Nouvo. You can see this castle from the ship and the walk is not bad, but is slightly up hill. There was also a lot of construction when I was there.
For me, I was ready to just explore the city. The tourist information centre in the cruise terminal provides a good map and directions. But, by the time I’d been bombarded by tour offers, getting on the hop on, hop off bus seemed to be an easy solution.
This bus has two routes — one along the coast and one up the hill that winds through the older part of Naples. I took both — but stopped along the way to try to find a specific church. The directions the bus operators gave me were a bit off, but I did see some other interesting churches and wandered through the old streets.
The Archaeological Museum is also a great place to visit in Naples. From the cruise terminal, walk to the Metro stop and get off at Museum — it is very easy! While I did not go to the museum this time, I always like to recommend it. The Royal Ontario Museum (ROM) had an exhibit from this museum recently. The exhibit highlighted their Pompeii collection.
I do not recommend walking around Naples if you have mobility challenges. The streets are narrow and uneven, traffic is bad, and directions are not always the best. But do find some time to visit Naples before heading off to Capri or down the Almafi coast. There are some interesting things to see on hidden streets.